If no other insurance conditions have been agreed, our company has a standard insurance contract for liability for damage in the performance of the profession up to max. EUR 100,000 by Allianz insurance company, while the supplier's standard warranty in case of damage or loss is limited to the normal commercial price of the object at the time of its damage or loss, taking into account amortization, but according to our terms and conditions, our liability is limited to a maximum of €50 per damaged item ( i.e. piece, box, pair, set, assembly ).

In case of total damage to the entire shipment or loss of goods, our liability is limited to max. €500 / 1 m3 volume of damaged or lost goods.

For an additional fee, it is possible to arrange EXTRA-STADARD insurance through the company OSKAR Schunck Germany. Insurance within the EU costs 1% of the declared value of the goods. In the case of moving outside the EU, the insurance premium costs 1.5 - 2.8% depending on the destination you are moving to.

The insurance must be arranged in writing (by email) min. 3 days before the start of moving or storage. In this case, the customer fills in a detailed list of goods to be moved with the values for individual items. Items whose value is higher than €500 must be listed separately for insurance purposes. Items not listed will not be insured! We will send you the insurance form immediately after ordering move by TRIV.

It is entirely up to you what prices you declare, but we recommend stating the real prices of new items, i.e. the prices at which you bought them or will buy them today, so that there is no underinsurance. It should be remembered that in the event of an insurance event, the insurance company will take into account the amortized value of the items.

For example: If you insure a 5-year-old washing machine (which cost €900 when new) for the amount of €900, its real value after 5 years is approximately €300, so in the event of a total loss, the insurance payment will be €300 . But if you were to declare only the current "time" value of the washing machine, i.e. €300 (it would be underinsured) and in case of total damage, you would receive an insurance payment in the amortized amount of only about €100.

Exclusions: Goods that are excluded from insurance during removal or storage are: jewelry, watches, precious stones and metals, money, deeds, securities, collections of stamps, coins, or other collections of any similar kind.